Please read these terms and conditions which apply to the provision of my professional services. By making an appointment, you are agreeing to the following terms and conditions. If you are unable or unwilling to agree to these terms and conditions, then you should not book an appointment or continue with your course of therapy.

 

FREE DISCOVERY CALL

You may be offered a free 30-minute online Discovery video call. No therapy will be provided during the call.  The purpose of the Discovery call is to establish whether Rapid Transformational Therapy is the right treatment for your issue. During the call, estimates of the number of sessions required to deal with your presenting issue are given based on the information presented at that time. Estimates are only rough guidelines and are subject to change.

 

BOOKING & PAYMENT

There is no fee when booking a Discovery call.  When booking a Consultation or a Rapid Transformational Therapy Session, payment is taken at the time of booking. 

 

CANCELLATION, RESCHEDULING & REFUNDS

Cancellation & rescheduling

If you need to cancel or re-schedule a session, please provide as much notice as possible. Notification must be made via email or phone call at least 48 hours prior to either a Consultation or a Rapid Transformational Therapy Session.

 

Refunds

No refunds will be issued for cancellations with less than 48 hours of a Consultation or a Rapid Transformational Therapy Session.

 

Session fees are for my time and professional expertise and are not a guarantee of a successful outcome. Therefore, no refunds will be given for any sessions where you have attended and paid for the session.

 

Session Fees

All professional fees will be disclosed to you prior to booking. My professional fees are subject to review and may increase from time to time. You will always receive confirmation of the professional fees before booking.

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Payment Methods

Payment may be made online after selecting a convenient date and time for your Consultation or Rapid Transformational Therapy Session.

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CONTACT BETWEEN SESSIONS

Any contact between sessions will be by text or email during office hours only (Monday to Friday 09:00 to 17:00 hours). Any messages received outside of these hours will be dealt with during office hours only.

 

MEDICAL OR PSYCHOLOGICAL CONDITIONS

I may ask questions about your medical history to establish any contra-indications to treatment. This will also help to assess whether your health is affecting (or being affected by) the therapeutic goals you wish to achieve. Please update me of any medical changes during your course of therapy, or if you are returning to therapy after a period of absence.

 

If you are receiving care or treatment from any medical, healthcare or therapy practitioner, e.g., GP, Psychologist, Psychiatrist or Counsellor, you may be asked to seek their permission before any therapy sessions can commence.

 

Please note that I will be unable to offer my professional services if you suffer from epilepsy or any form of psychosis.

 

AGE RESTRICTIONS

You must be at least 18 years old to participate in online sessions.